Privacy Policy
PicRenu
1. Who we are
PicRenu (the "App") is provided by SZYJ Technology ("we", "us", "our").
This policy explains what data the App handles, why we handle it, how long we keep it, and what you can do about it. It covers the PicRenu mobile application distributed on Google Play. It does not cover any third-party website or service you may reach from the App.
For any question, request or complaint about this policy, contact us at picrenu@outlook.com.
2. Summary
We built PicRenu so that there would be as little to explain here as possible.
- There is no account. You do not register. We do not ask for your name, email address or phone number in order to use the App. Instead, the App uses a device identifier.
- Photos you upload are processed, then deleted. They are sent to our servers only to produce the result you asked for, and are deleted within 24 hours of that job finishing.
- We do not keep face data on our servers. Facial analysis happens while your result is being produced and nothing is retained afterwards. Faces you choose to reuse are stored in the App on your own device and expire automatically.
- Finished results are held for 7 days, then deleted. Save to your device anything you want to keep.
- We do not sell your data, and the App contains no advertising.
- We do not use your photos, your results or your face data to train AI models.
The sections below set out the detail, including the limited records we do keep and why.
3. What data we handle
3.1 Content you provide
| Data | Purpose |
|---|---|
| Photos and videos you select | To perform the face swap, photo restoration or background removal you requested |
| The result produced from them | To return it to you, and to keep it available in My Work for 7 days so you can come back to it or save it |
3.2 Face data
To perform a face swap, the App detects and analyses facial features in the image you provide. This is biometric data and we treat it as sensitive. Section 5 sets out in full how it is handled.
3.3 Data collected automatically
| Data | Purpose |
|---|---|
| Device identifier ("UID") — an identifier for your device. It is stable and is not reset when you uninstall and reinstall the App | Because there is no account, this is how we apply your daily allowances, recognise your subscription, restore your entitlements after a reinstall, and locate your records when you contact support |
| Device and technical information — device model, operating system version, App version, language, time zone, IP address | To deliver and troubleshoot the service. Your time zone determines when your daily allowances reset |
| Usage events — screens opened, features used, jobs started, completed, cancelled or failed, subscription screens viewed | To understand which parts of the App work and which do not |
| Diagnostics — crash reports and performance data | To find and fix defects |
We do not collect your name, email address, phone number, contacts, calendar, messages, or precise location.
We do not use an advertising identifier, because the App does not serve advertising and we do not carry out advertising personalisation or measurement.
3.4 Subscriptions
Subscriptions are sold and billed by Google Play, not by us. From Google we receive the status of your subscription and a purchase token, which we use to unlock paid features. We never receive your card number, bank details or billing address.
3.5 Safety and consent records
| Data | Purpose |
|---|---|
| Moderation records — the time, the general reason category, and the UID, when an upload is blocked | To keep the service lawful and safe, to detect abuse, and to investigate if you tell us a block was wrong |
| Consent records — the time at which you confirmed you have permission to use a person's image | To evidence that the confirmation described in section 8 was given |
Neither record contains the blocked image itself.
3.6 If you contact us
If you email support, we receive your email address, your message, and anything you include in it — typically your UID and App version. We use this only to answer you.
4. Why we handle it
We use the data described above to:
- provide the features you ask for;
- apply daily allowances and unlock subscription features;
- keep the service secure, prevent abuse and comply with law;
- prevent prohibited uses, in particular images of minors and images of people who have not given permission;
- diagnose defects and improve the App;
- respond to your support requests.
We do not use your photos, your results or your face data to train AI models, and we do not use them for any purpose other than producing the output you requested.
Legal bases (EEA and UK). Where the GDPR or UK GDPR applies, we rely on:
| Basis | Applies to |
|---|---|
| Performance of a contract | Providing the features you request; managing your subscription |
| Your explicit consent | Processing of biometric data (section 5). You may withdraw consent at any time |
| Legitimate interests | Security, abuse prevention, defect diagnosis and service improvement |
| Legal obligation | Where the law requires us to retain or disclose data |
5. Face data
This section applies specifically to biometric data, and constitutes the notice we give before such data is collected.
What is collected. When you use a face swap feature, facial geometry is detected and analysed from the image you provide, for the sole purpose of producing the output you requested.
Consent. We collect and process this data only after you have been informed of it and have chosen to proceed. Where explicit consent is required, your use of the feature following this notice — together with the confirmation described in section 8 — constitutes that consent. You may withdraw it at any time by deleting your saved faces and discontinuing use of the face swap features.
Where it is held.
- On our servers: not retained. Facial analysis is transient and occurs only while your result is being produced. We do not create or store a face template, face signature, faceprint or any other biometric identifier on our servers.
- On your device: retained, with a fixed expiry. Faces you have used are stored within the App on your phone so that you can reuse them without selecting a photo again. A maximum of three faces are kept. Each is deleted automatically 30 days after the last time you used it; using it again restarts that period.
Your control. You can view every saved face, delete any one of them, or delete all of them, at any time, from Me → My Faces in the App. Deletion is immediate and cannot be undone.
Destruction schedule. Biometric data is destroyed at the earlier of: (a) 30 days after the last use of the face concerned; (b) your deletion of it within the App; or (c) the point at which the purpose for which it was collected has been satisfied.
We do not sell, lease, trade or otherwise profit from biometric data, and we do not disclose it other than to the processors listed in section 7, who act solely on our instructions.
6. How long we keep data
| Data | Retention period |
|---|---|
| Photos and videos you upload | Deleted within 24 hours of the job finishing, or immediately on cancellation, failure or timeout |
| Face data on our servers | Not retained — transient during processing only |
| Saved faces on your device | Maximum three; deleted 30 days after last use; deletable by you at any time |
| Results you create — copy held by us | 7 days from creation, then deleted automatically. Available in My Work during that period |
| Results you create — copy saved to your device | Kept by you, for as long as you keep it. We hold no copy of it and cannot access, modify or delete it |
| Device identifier and allowance records | While the App is installed, and up to 12 months after last use |
| Job records — time, feature, outcome, failure reason | 90 days |
| Moderation records | 12 months, for safety, abuse prevention and legal compliance |
| Consent records | Duration of use plus 24 months |
| Usage and diagnostic data | Up to 14 months |
| Support correspondence | 24 months |
Uninstalling the App deletes everything held on your device, including your saved faces and any results you saved there. We cannot restore them.
Results are not backed up beyond the 7-day period. If you have not saved a result to your device within 7 days of creating it, it is deleted and cannot be recovered.
Uninstalling does not delete the records we hold. Your device identifier is stable and is not reset by uninstalling and reinstalling the App, so the records listed above remain associated with your device for the periods shown. If you want them deleted sooner, make a request as described in section 10.
7. Who we share data with
We do not sell your data. We share it only with providers who process it on our instructions, under contract, for the purposes set out below.
| Recipient | What they receive | Purpose |
|---|---|---|
| Cloud hosting and AI processing provider | Uploaded images during processing, and finished results for the 7-day period | To generate your result and keep it available in My Work |
| Content delivery network | Requests for template media | To deliver templates quickly in your region |
| Analytics and crash reporting provider (Google Firebase) | Device identifier, device and technical information, usage and diagnostic events | To measure feature use and diagnose defects |
| Google Play | Purchase and subscription information | To sell and manage subscriptions |
We may also disclose data where required by law or legal process, to enforce our Terms of Service, or to protect the rights, safety or property of users, the public or ourselves.
International transfers. Our providers may process data in jurisdictions other than your own, including outside the EEA and the UK. Where required, we rely on the European Commission's Standard Contractual Clauses, the UK International Data Transfer Addendum, or another lawful transfer mechanism. You may request a copy of the relevant safeguards by writing to picrenu@outlook.com.
8. Your responsibility for other people's images
You may upload a photograph only of yourself, or of a person who has given you permission. The App asks you to confirm this the first time you use a face swap feature.
Uploading images of other people without their permission may be unlawful where you live, and is prohibited by our Terms of Service. You are responsible for the images you upload.
9. Children
PicRenu is not intended for children. You must be at least 13 years old, or older where the law of your country sets a higher minimum age, to use the App.
We do not knowingly collect data from children. The App automatically blocks uploads that appear to contain a minor. If you believe a child has provided us with data, contact picrenu@outlook.com and we will delete it.
10. Your rights, and how to exercise them
Depending on where you live, you may have the right to access your data, to have it corrected or deleted, to receive a copy of it, to object to or restrict its processing, to withdraw consent, and to lodge a complaint with a supervisory authority.
10.1 Deleting data yourself, immediately
| What | How |
|---|---|
| Saved faces | Me → My Faces — delete one, or delete all |
| A result held by us | Delete it from Me → My Work — removal is immediate |
| A result saved on your device | Delete it from your device gallery |
| Everything held on your device | Uninstall the App |
10.2 Requesting deletion of data we hold
Because there is no account, we identify your records by your UID. Find it at Settings → UID in the App and tap to copy it, then email it to picrenu@outlook.com with your request. Writing "delete my data" and your UID is enough.
We respond within 30 days. We may retain a minimal record of the request itself, together with any data we are required to keep for security, fraud prevention or legal compliance, as set out in section 6.
Your UID is stable and is not reset by reinstalling the App. This works in your favour when you return — your subscription and support history can be found again. It also means that uninstalling alone does not delete the records we hold about your device; to have those deleted, make a request as above.
10.3 Region-specific rights
Chinese mainland. We are a personal information handler under the Personal Information Protection Law of the People's Republic of China. Under that law you have the right to be informed about, and to decide on, the handling of your personal information; to access and copy it; to request its transfer to another handler; to correct or supplement it; to request its deletion; and to ask us to explain how we handle it. You may exercise any of these rights by contacting us at picrenu@outlook.com.
Facial information is sensitive personal information under that law. We process it only with your separate, specific consent, given through the confirmation described in section 8 rather than bundled into your acceptance of our Terms of Service, and only for the purpose described in section 5. You may withdraw that consent at any time by deleting your saved faces and discontinuing use of the face swap features; withdrawal does not affect handling carried out before it.
EEA and UK. You may exercise the rights set out above by contacting us, and you may lodge a complaint with your local supervisory authority.
California. We do not sell or share personal information as those terms are defined under the CCPA/CPRA, and we do not use personal information for cross-context behavioural advertising. You have the right to know, to delete, to correct, to limit the use of sensitive personal information, and not to be discriminated against for exercising any of these rights.
11. Security
All data exchanged between the App and our servers is encrypted in transit. Access to production systems is restricted and logged. Uploaded images are held only for as long as processing requires and are then deleted.
No method of transmission or storage is completely secure, and we cannot guarantee absolute security. Where a breach requires it, we will notify you and the relevant authority.
12. AI-generated content
Results produced by the App are generated by AI and carry an AI-generated label. This label is applied to all results, including those created by subscribers: a paid subscription removes our brand watermark, it does not remove the AI-generated label. Removing or concealing the label is prohibited by our Terms of Service.
If you encounter a result or a template that you believe is offensive or unlawful, or that uses your likeness without your permission, report it from within the App or write to picrenu@outlook.com. We will review every report we receive.
13. Changes to this policy
If we change this policy, we will publish the updated version at this address and, where the change is material, notify you within the App before it takes effect. Continuing to use the App after a change takes effect means you accept the updated policy.
14. Contact
SZYJ Technology
picrenu@outlook.com
You may lodge a complaint with the data protection authority in your country.